All sales are final. We stand by all of our products and are happy to provide a strong line of communication prior to making any purchases. Please call or email us to fully inquire about products or purchases if there are questions or concerns before purchasing.
On the occasion that a return is accepted, all NEW items must be complete, unregistered and in the original condition and packaging with all accessories and complete documentation (Owner’s Manual, Warranty Card, Quick Start Guides, etc.), show no signs of wear or use and also be approved by management.
Items which are not normally stocked (“Special Orders”, oversized or overweight items, discontinued products, close-outs, used products, layaways, etc.) are not eligible for returns.
All in-store purchases may be returned within 24 hours for store credit only and must be in the original purchase condition.
To return a mail order item, you can contact any of our locations and speak with a sales representative within 24 hours of the arrival of the product you purchased. Returns then must be approved by management. The customer is responsible for all shipping charges on returned items, both to and from, and these charges will be deducted from any refunds or credit along with our 15% restocking fee and any costs incurred bringing the returned item back to its original sold condition. RETURNS WILL INCUR A 15% RESTOCKING FEE.
Again, returns are not accepted on the following items: Damaged Items, Modified Items, Special Orders, Layaway, Closeout Items, Oversize/Overweight Items, and/or specified Discontinued Items. TRADES ARE NOT ELIGIBLE FOR RETURNS. ALL TRADES ARE FINAL.